Important Contacts

Carrier/VendorResourcesPhoneWebsite / Email
AirrostiMusculoskeletal Rehabilitation800-404-6050airrosti.com
American FidelityHospital GAP / Group #: G923-20A800-437-1011americanfidelity.com
Carrum HealthEnhanced Procedure Coverage Benefit1-888-855-7806carrum.me/cityofplano
Catalyst Health NetworkPrimary Care - Find a Physiciancatalysthealthnetwork.com/net/patients/locations/
City of PlanoBenefits972-941-7115plano.gov/benefits
City of Plano Human Resources BenefitsHR Benefits
Julia Cherry, HR Analyst, Sr.
Teresa Exley, HR Analyst, Sr.
Tracy Stack, HR Analyst, Sr.
Michelle Gifford, Sr. Wellness Coordinator
972-941-5757
972-941-5216
972-941-7746
972-941-7227
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
CommunitasNurse Care Managers
Diane Dodson
Elizabeth "Liz" Warner
214-226-8535
469-922-9608
option 2 extension 0372
[email protected]
[email protected]
ComPsych GuidanceResourcesEmployee Assistance Program855-365-4754guidanceresources.com
Web ID: ONEAMERICA6
CRx Specialty SolutionsVariable Copay Program877-646-1716crxspecialty.com
Diversified Benefit ServicesFlexible Spending Accounts800-234-1229dbsbenefits.com
PIN: City of Plano
Green ImagingDiagnostic Medical Imaging(Text) 713-524-9190
(Call) 844-968-4647
greenimaging.net/appointments
Email: [email protected]
Healthcare HighwaysTier 1 Network Network Option: HCH Sync - TX networkhealthcarehighways.com/providersearch
Liviniti
formerly Southern Scripts
Pharmacy Benefit Manager Group #: 2021COP800-710-9341liviniti.com
MetLifeDental Vision
Group #: 228924
800-942-0854
855-638-3931
metlife.com/mybenefits
MissionSquare
Retirement
457 Deferred
Compensation Plan
Customer Service
Tiffani Keeling, Retirement Plan Specialist
Mike Mendenhall, Retirement Plan Specialist
800-669-7400
866-339-8791
800-290-7160
missionsq.org
[email protected]
[email protected]
OneAmericaLife & Disability / Policy #: G00619036800-553-5318oneamerica.com
PlanoCRXInternational Mail Order866-488-7874crxintl.com
Web ID: PLANO
Postal Prescription
Service
Mail Order Prescription Drug Program800-552-6694ppsrx.com
TeladocTelemedicine800-835-2362teladoc.com
Texas Municipal Retirement System (TMRS)Pension800-924-8677tmrs.org
WebTPAMedical Claims Administration
Group #: 2021COP
844-380-4552webtpa.com