Nurse Care Managers
Working Together to Improve Outcomes
When you or a family member experiences a major injury or illness, many care and payment issues can arise. City of Plano partners with Communitas to provide dedicated Nurse Care Managers to assist you and your family in navigating the confusing healthcare environment that surrounds major illness and hospitalizations. It’s a free benefit for employees, dependents, and pre-65 retirees on our health plan.
What can Communitas do for you?
What Can Communitas Do For You?
- Provide onsite Nurse Care Managers who focus on your “before and after” hospital care – a “boots on the ground” approach
- Help navigate the healthcare system waters (managing costs and billing) and manage your healthcare dollars
- Lessen the risk of complications with your overall treatment with the best possible recovery in mind
Communitas provides face-to-face interactions with you as they work to bring clarity to the chaos. When you have a need, reach out to our dedicated Nurse Care Managers:
Diane Berdan Dodson
214-226-8535
[email protected]
Elizabeth (Liz) Warner
855-205-0348 | option 1 extension 0372
[email protected]
Member Testimonials
Member Testimonials
“It has been several years now since I’ve known ‘Liz’. From the very first time I spoke with her, I felt like I was talking to my BEST friend from my childhood. Don’t get me wrong, she knows the legal names of the procedures yet she can explain them in layman terms. Since she has been my representative, I have not had any issues with the insurance company but if I do she will speak on my behalf. I’m glad the City hired her as my case manager. Mainly because of her ‘down-to-earth’ attitude and her professionalism.”
– Javier
“We wanted to express our appreciation for Diane Dodson and the Nurse Case Management Program offered by our Insurance Company, in partnership with the City of Plano. Diane Dodson’s expertise in the insurance industry was instrumental in guiding us through a recent injury that required significant medical treatment. Her direction helped us understand that we do have options for medical treatment that can yield significant financial savings. Not only did she help us price shop, but she went above and beyond by helping us schedule the appointments.”
– Anonymous and very appreciative