ID cards should have been mailed directly to your home and you should have three ID cards. If you need additional cards, you may order them through the carrier’s member portal – instructions are provided below. The medical and prescription plans are on the same card with a list of dependents. The dental and vision cards only list the subscriber.
Medical and Rx ID Card
Dental ID Card
Vision ID Card
WebTPA Online Member Portal
- Go to www.webtpa.com
- Click “Member Log In”
- Click “Register Now” then read the License Agreement and click “Agree”
- Enter your date of birth, zip code and member ID found on your
WebTPA ID card
- Create your user name and password and confirm your information
- Click on “Print or Request an ID Card”
You can also access your ID card through the WebTPA mobile app, available for Android and iPhone users.
*Please note – members must create an online account at webtpa.com before logging in to the mobile app.
MetLife (Dental & Vision) MyBenefits Online Member Portal
- Go to www.metlife.com/mybenefits, enter “City of Plano, Texas” then click “Next”
- New users will click “Register” and complete the registration process
- After entering your personal information, you will receive a code via text message or voice message that you will need to enter in order to continue the registration process
- Create a unique user name and password and answer three verification questions, then agree to Terms of Use and you’re done!
You can also access your ID card through the MetLife MyBenefits mobile app, available for Android and iPhone users.